Services - Recreation Excellence

Offering you outstanding results

Are you looking for boutique services on a budget? You’ve come to the right place!

We offer municipal decision makers comprehensive solutions for cost effective recreation facility management and/or operations services.

With a full-service operations and management team, we have been operating arenas, pools, and recreation facilities throughout BC and Alberta for over 20 years.

Our expertise in the fields of facility management and operations, recreation programs, maintenance and janitorial planning and operations, marketing and advertising, food services, volunteer services, and facility design and consulting services provides you with outstanding results.

With our competitive rates, we can support you to achieve your targets all while being fiscally responsible.

Discover a snapshot of our services…

Our services

Management & Operations

We have an exceptionally strong industry reputation for running clean, safe, efficient, and fiscally responsible operations. We are often approached by schools, colleges, and other municipalities for guidance and strategies on improving their facility management and operations.

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Recreation Programs

We are truly passionate about serving the communities we work in. We design programs to suit your diverse population including people of all age groups, ethnic backgrounds, gender identities, fitness levels, and abilities. Our focus is to deliver the WOW factor in all of our services.

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Maintenance & Janitorial

First impressions play a pivotal role in everyone’s overall experience within a facility. Our commitment to provide the “right” atmosphere to the patrons of our facilities has led us to demonstrate that an enjoyable visit begins and ends with a clean facility – one that everyone can be proud of.

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Marketing & Advertising

The programs running in your facilities play an extremely important role in promoting a healthy community. To successfully meet the local and regional markets in your area, we will deploy a complex promotional strategy that generates awareness to increase facility usage and program registrations.

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Food Services

Providing food services is a central hub for people’s increased enjoyment, relaxation, and general happiness. With our winning team of concession experts, you’ll experience an increase in concession productivity through sales and improved customer service, all while reducing expenditures.

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Volunteer Services

We provide volunteers with training, resources, work experience, and exciting opportunities to support their personal and professional goals. Infused with positive feedback, rewards, and recognition, our program celebrates our volunteers for their remarkable dedication.

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Facility Design & Consulting

Our experienced team will assist you in designing a cost-effective arena, aquatic centre, fitness room, or multi-plex recreation centre. By keeping the FUNCTION in functionality, you will save money and resources over the life of your new facility.

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Some of our clients

Client testimonials

“Recreation Excellence has been the Cities trusted and best service provider for over a decade now. The way we as Council know this is that we never hear a complaint, in fact all we hear are good things about the services being provided by the company and it’s staff.”

His Worship Mayor Chris Spearman, City of Lethbridge

“Tom’s background in the Recreation Profession ... has been a tremendous asset to our team, Council and the community. Tom was an invaluable part of our team and was able to provide input from both an owner’s and operator’s perspective, thus bringing balance to the process. I highly recommend Tom Watson for any major project requiring a professional approach,integrity and the ability to carry out and deliver what you require.”

Jerry Spencer, Director of Parks & Recreation, City of Chilliwack

“They’ve done a great job. In my three years on Council, all with Recreation Excellence at the arena helm, I’ve heard nothing but rave reviews. They have clearly built good relationships with our ice users, as evidenced by the stack of reference letters we received. This is a fair deal, one that saves our taxpayers a lot of money, and one that ensures the good service at George Preston and Aldergrove arenas will continue.”

Jordan Bateman, Councillor, Township of Langley about renewing operations

“They quickly demonstrated their skills and abilities to solve problems and work towards ensuring that everything ran smoothly. We found their staff to be very knowledgeable, well qualified and consistently went out of their way to meet our needs. We feel their greatest strength is in the exceptional customer service they provided not only to the public, but also to our municipal staff.”

Kelly Swift, General Manager, Community Development, Parks & Recreation, Pitt Meadows

“Recreation Excellence was successful in changing the Arena work environment to a customer oriented one. The Arena is now experiencing increased use. There has been a significant reduction in the District subsidy requirement for that facility.”

William Brown, Chief Administrative Officer, District of Sechelt

“The facilities were greatly enhanced under [Recreation Excellence’s] supervision and direction. Mr. Watson’s communication with staff was efficient, professional and he instituted training programs for the lifeguards, and worked with the recreational staff to improve customer relations and client services.”

Mayor Dave Simpson, Village of Lumby

“Recreation Excellence has provided us with outstanding leadership and program advancement… which have all been very popular… while maintaining very tight fiscal responsibility to the community.”

Mayor Sue Phillips, City of Enderby

“Our facility quickly became one of the busiest in Canada and a good deal of the credit goes to Mr. Watson. He is a skilled manager and demonstrated this through the quality of programs and services, and by the high level of customer service offered by his staff. Mr. Watson also has shown strong fiscal management skills.”

Don Hunter, General Manager of Parks

“As a private recreation service provider, they have truly maintained the best interests of our community at heart. Their enthusiasm, creativity, honesty, professional service and get-it-done-attitude are commendable! I have absolutely no hesitation in recommending Recreation Excellence to other potential clients.”

Barry Gagnon, Chief Administrative Officer, Regional District of North Okanagan

Ready to get your project started?

Let’s start the conversation!

1.877.454.7614 | info@recreationexcellence.com

Recreation Excellence • Head Office: 11383 153A Street, Surrey, BC, V3R 9J2

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See our other facility websites: LETHBRIDGE | HAZELTON | ABBOTSFORD | PITT MEADOWS