“They’ve done a great job. In my three years on Council, all with Recreation Excellence at the arena helm, I’ve heard nothing but rave reviews. They have clearly built good relationships with our ice users, as evidenced by the stack of reference letters we received. This is a fair deal, one that saves our taxpayers a lot of money, and one that ensures the good service at George Preston and Aldergrove arenas will continue.”

“They quickly demonstrated their skills and abilities to solve problems and work towards ensuring that everything ran smoothly. We found their staff to be very knowledgeable, well qualified and consistently went out of their way to meet our needs. We feel their greatest strength is in the exceptional customer service they provided not only to the public, but also to our municipal staff.”

“Recreation Excellence was successful in changing the Arena work environment to a customer oriented one. The Arena is now experiencing increased use. There has been a significant reduction in the District subsidy requirement for that facility.”

“The facilities were greatly enhanced under [Recreation Excellence’s] supervision and direction. Mr. Watson’s communication with staff was efficient, professional and he instituted training programs for the lifeguards, and worked with the recreational staff to improve customer relations and client services.”

“Recreation Excellence has provided us with outstanding leadership and program advancement… which have all been very popular… while maintaining very tight fiscal responsibility to the community.”

“Our facility quickly became one of the busiest in Canada and a good deal of the credit goes to Mr. Watson. He is a skilled manager and demonstrated this through the quality of programs and services, and by the high level of customer service offered by his staff. Mr. Watson also has shown strong fiscal management skills.”

“As a private recreation service provider, they have truly maintained the best interests of our community at heart. Their enthusiasm, creativity, honesty, professional service and get-it-done-attitude are commendable! I have absolutely no hesitation in recommending Recreation Excellence to other potential clients.”