What clients say…
“Recreation Excellence has been the Cities trusted and best service provider for over a decade now. The way we as Council know this is that we never hear a complaint, in fact all we hear are good things about the services being provided by the company and it’s staff.”
His Worship Mayor Chris Spearman, City of Lethbridge
“Tom’s background in the Recreation Profession ... has been a tremendous asset to our team, Council and the community. Tom was an invaluable part of our team and was able to provide input from both an owner’s and operator’s perspective, thus bringing balance to the process. I highly recommend Tom Watson for any major project requiring a professional approach,integrity and the ability to carry out and deliver what you require.”
Jerry Spencer, Director of Parks & Recreation, City of Chilliwack
“They’ve done a great job. In my three years on Council, all with Recreation Excellence at the arena helm, I’ve heard nothing but rave reviews. They have clearly built good relationships with our ice users, as evidenced by the stack of reference letters we received. This is a fair deal, one that saves our taxpayers a lot of money, and one that ensures the good service at George Preston and Aldergrove arenas will continue.”
Jordan Bateman, Councillor, Township of Langley about renewing operations
“They quickly demonstrated their skills and abilities to solve problems and work towards ensuring that everything ran smoothly. We found their staff to be very knowledgeable, well qualified and consistently went out of their way to meet our needs. We feel their greatest strength is in the exceptional customer service they provided not only to the public, but also to our municipal staff.”
Kelly Swift, General Manager, Community Development, Parks & Recreation, Pitt Meadows
“Recreation Excellence was successful in changing the Arena work environment to a customer oriented one. The Arena is now experiencing increased use. There has been a significant reduction in the District subsidy requirement for that facility.”
William Brown, Chief Administrative Officer, District of Sechelt
“The facilities were greatly enhanced under [Recreation Excellence’s] supervision and direction. Mr. Watson’s communication with staff was efficient, professional and he instituted training programs for the lifeguards, and worked with the recreational staff to improve customer relations and client services.”
Mayor Dave Simpson, Village of Lumby
“Recreation Excellence has provided us with outstanding leadership and program advancement… which have all been very popular… while maintaining very tight fiscal responsibility to the community.”
Mayor Sue Phillips, City of Enderby
“Our facility quickly became one of the busiest in Canada and a good deal of the credit goes to Mr. Watson. He is a skilled manager and demonstrated this through the quality of programs and services, and by the high level of customer service offered by his staff. Mr. Watson also has shown strong fiscal management skills.”
Don Hunter, General Manager of Parks
“As a private recreation service provider, they have truly maintained the best interests of our community at heart. Their enthusiasm, creativity, honesty, professional service and get-it-done-attitude are commendable! I have absolutely no hesitation in recommending Recreation Excellence to other potential clients.”
Barry Gagnon, Chief Administrative Officer, Regional District of North Okanagan
“Hey Sunni. I just wanted to let you know that Google reviews this year on Henderson are incredible. Your staff are commented on frequently for how good they are doing. People love the facility ……kudos to all of your staff!”
Lori Harresem, Guest at Henderson Outdoor Pool
“Very nice place, very clean, water is warm. Lifeguard really cares. I have nothing bad to say about this place. Will be back. We LOVED it. So much fun for everybody, from babies to adults. Get there early on a hot day if you want a ticket they sell fast. We got ours around 11:15 and was almost all gone for the day”
Sophie Villeneuve, Guest at Henderson Outdoor Pool (5 Star Google Review)
“This place is amazing. It has something for everyone in the family. Slides, spray area for the little ones, dive board and different depths of water. I love how we were able to bring our own food and snacks. AWESOME PLACE!”
Roxanne AA, Guest at Henderson Outdoor Pool (5 Star Google Review)
“We love, love Henderson Pool. Best summer activity for the family!”
Melissa Wakefield, Guest at Henderson Outdoor Pool (5 Star Google Review)
“omg! this building was the best venue for my bugs 5th birthday... the staff is amazing and helpful thanks so much for all your assistance and making my bugs bday amazing ♡♡”
Alison Stevens, Guest at Upper Skeena Recreation Centre
“Great pool that my three little boys loved (ages 6,3,2). Lifeguards and staff were top notch especially with my 2 year old having some nervousness issues in the pool. They made him feel special. Wishing the spray park was operating the day we went (+27 degrees C) but it was early May still. I know they will love it when it opens. My boys loved the huge playground nonetheless.”
Victoria Gooner, Guest at Chilliwack Landing Leisure Centre (5 Star Google Review)
“This is a really great facility. The maintenance is good on the pool, and the staff is friendly. There is so much to do for the kids, there is a wave pool, slow moving "river" to swim around, kids hot tub, toys, water slide and a big tug boat to play on.”
Joshua Pederson, Guest at Chilliwack Landing Leisure Centre (5 Star Google Review)
“Great staff and gym/swim facilities. Very safe and responsible during the height of the pandemic..”
Eva H R, Guest at Cheam Leisure Centre (5 Star Google Review)
“Went to aqua fit class. The instructor was really good. The change rooms were clean, staff was friendly. Nice place to spend some recreation time.”
Linda Napper, Guest at Stan Siwik Pool (4 Star Google Review)
“Had a great time at the pool with the kids here. Would highly recommend to anyone.”
Colby Preston, Guest at Nicholas Sheran Pool (5 Star Google Review)
“With their experience in aquatics and expertise in general recreation management, Recreation Excellence has constantly shown us the vision, skills, diligence and ability to work with City Administration to provide excellent services to our community.”
Patti Ferguson, City Administrator, City of Armstrong
Some of our clients
Client testimonials
“Recreation Excellence has been the Cities trusted and best service provider for over a decade now. The way we as Council know this is that we never hear a complaint, in fact all we hear are good things about the services being provided by the company and it’s staff.”
His Worship Mayor Chris Spearman, City of Lethbridge
“Tom’s background in the Recreation Profession ... has been a tremendous asset to our team, Council and the community. Tom was an invaluable part of our team and was able to provide input from both an owner’s and operator’s perspective, thus bringing balance to the process. I highly recommend Tom Watson for any major project requiring a professional approach,integrity and the ability to carry out and deliver what you require.”
Jerry Spencer, Director of Parks & Recreation, City of Chilliwack
“They’ve done a great job. In my three years on Council, all with Recreation Excellence at the arena helm, I’ve heard nothing but rave reviews. They have clearly built good relationships with our ice users, as evidenced by the stack of reference letters we received. This is a fair deal, one that saves our taxpayers a lot of money, and one that ensures the good service at George Preston and Aldergrove arenas will continue.”
Jordan Bateman, Councillor, Township of Langley about renewing operations
“They quickly demonstrated their skills and abilities to solve problems and work towards ensuring that everything ran smoothly. We found their staff to be very knowledgeable, well qualified and consistently went out of their way to meet our needs. We feel their greatest strength is in the exceptional customer service they provided not only to the public, but also to our municipal staff.”
Kelly Swift, General Manager, Community Development, Parks & Recreation, Pitt Meadows
“Recreation Excellence was successful in changing the Arena work environment to a customer oriented one. The Arena is now experiencing increased use. There has been a significant reduction in the District subsidy requirement for that facility.”
William Brown, Chief Administrative Officer, District of Sechelt
“The facilities were greatly enhanced under [Recreation Excellence’s] supervision and direction. Mr. Watson’s communication with staff was efficient, professional and he instituted training programs for the lifeguards, and worked with the recreational staff to improve customer relations and client services.”
Mayor Dave Simpson, Village of Lumby
“Recreation Excellence has provided us with outstanding leadership and program advancement… which have all been very popular… while maintaining very tight fiscal responsibility to the community.”
Mayor Sue Phillips, City of Enderby
“Our facility quickly became one of the busiest in Canada and a good deal of the credit goes to Mr. Watson. He is a skilled manager and demonstrated this through the quality of programs and services, and by the high level of customer service offered by his staff. Mr. Watson also has shown strong fiscal management skills.”
Don Hunter, General Manager of Parks
“As a private recreation service provider, they have truly maintained the best interests of our community at heart. Their enthusiasm, creativity, honesty, professional service and get-it-done-attitude are commendable! I have absolutely no hesitation in recommending Recreation Excellence to other potential clients.”
Barry Gagnon, Chief Administrative Officer, Regional District of North Okanagan
Ready to get your project started?
Let’s start the conversation!
1.877.454.7614 | info@recreationexcellence.com
Recreation Excellence • Head Office: 11383 153A Street, Surrey, BC, V3R 9J2
See our other facility websites: LETHBRIDGE | HAZELTON | ABBOTSFORD | PITT MEADOWS
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