Administrative Office Manager (Full Time Position)
Why Recreation Excellence? Recreation Excellence is Serious about FUN! We strive to assist in the development of happy, healthy, responsible individuals and families. Our team takes pride in our core values, which include: helping to provide safe services in safe environments, helping individuals appreciate their innate worth, to care about others, and to experience the joy of learning. We have the freedom and flexibility to try new things, create new programs, and come up with innovative solutions and ideas. While providing opportunities for professional development and additional certifications, this energetic management team works hard to create a FUN, upbeat working environment! Recreation Excellence provides opportunities for advancement, learning and certifications, and even staff recruiting incentives!
The Administrative Office Manager reports to the General Manager. This Employee provides general administrative support through routine and non-routine clerical tasks including but not limited to reception, word-processing, spread sheeting, research, record keeping, booking requests, and generating rental reporting contracts and reports.
As a manager and salaried position, the Office Manager is expected to work a minimum of 40 hours per week and overtime as required.
Essential Functions
- coordinate the use of meeting rooms, including preparation and distribution of daily, weekly, and monthly schedules as required
- provide information about the facilities, such as location of departments or offices, employees within the organization, or services provided; maintains accurate information on scheduling boards and electronic systems
- update and maintain materials and inventories
- operate office equipment including but not limited to computers, binding machines, calculators, photocopiers, postage machines, laminators, and scanners
- record and transcribe meeting minutes, and prepare agendas as required
- photocopy and distribute agendas and other information packages
- maintain departmental records, including but not limited to statistics, expenditure records, purchase order records, meeting room reports, photocopier use, etc., including data collection from outside sources
- maintain the office & petty cash floats
- demonstrate continuous effort to improve operations, streamline work processes and work cooperatively towards an efficient and effective work environment
- attend all user group meetings; take minutes and circulate appropriately
- market all space, rooms, and activity spaces that are not utilized
- promote the facility and market the company
- maintain dress code & attire provided by Recreation Excellence at all times
- maintain hygiene & professional look at all times
- directly supervise staff
- submit projected and completed to do lists to the General Manager on a weekly basis
- plan and attend daily on-site meetings with the General Manager
- assist GM with staff training
- submit the office staff schedule to the General Manager
- submit the office staff timesheets to the General Manager
- prepare daily deposits
- administrate and facilitate programs and special events
- demonstrate and provide high quality external and internal customer service
- demonstrate and provide customer service training and support
- provide continuous staff upgrading
- good communication skills
- patience and great interpersonal skills
The following experience, education & certifications are an asset:
- Combination of education, experience and knowledge
- Grade 12 and Post-secondary degree or diploma in;
- recreation, or
- business management, or
- office administration
- Certification, tickets or formal training in;
- Microsoft office training
- Program registration and booking software
- customer service training
- standard first aid and CPR-C with AED
- WHMIS 2015
- valid experienced class 5 valid driver’s license (Saskatchewan)
- Experience with;
- Microsoft Office
- Word processing
- Excel spreadsheets
- Database
- Communication platforms
- program registration systems
- booking software
- Microsoft Office
Required Knowledge, Ability and Skills:
Knowledge of:
- modern office practices, procedures and equipment, accurate keyboarding skills and extensive knowledge of computers including Microsoft Office and Registration & Booking Programs
- public relations & negotiation techniques
- proper form of business letters and business English, spreadsheets, and records management systems
- report writing
- knowledge and experience in internet usage
- knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar
- trained on CPR and Emergency Evacuation Procedures as well as WHMIS 2015
- customer service best practices
Ability to:
- handle sensitive and delicate public relations situations with a high degree of professionalism
- keep privileged information confidential
- communicate orally in the English language with customers, clients, and the public
- make decisions and exercise resourcefulness in meeting new problems
- maintain information files and provide information to leadership, co-workers and outside organizations or citizens
- produce written documents with clearly organized thoughts, proper sentence construction, punctuation and grammar
- review documents for completeness and accuracy
- comprehend and make inferences from written material
- work under pressure handling problems, tasks, and changing priorities which come up simultaneously and/or unexpectedly
- understand and follow oral and written instructions
- develop specific goals and plans to prioritize, organize, and accomplish work
- work independently, exercising sound judgment and common sense
- work effectively and maintain harmonious relationships with leadership, co-workers and elected officials
Note – The duties listed are not set forth for the purpose of limiting the assignment of work and are not to be construed as a complete list of the duties normally to be performed under a job title or those duties temporarily performed outside the normal line of work.
Wage to be determined based on experience and certifications. The successful candidates will require a Criminal Record Check and Working with Vulnerable Persons search prior to commencing work and must maintain a clean Criminal Record to remain on staff.
To apply, email twatson@recreationexcellence.com with your resume and cover letter!